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Contact Us

We're always glad to talk with veterinarians, clinics, retailers and anyone else who is interested in our products and company. If you haven’t already, please search our Frequently Asked Questions section for information that might help with your query. 

* Mandatory Fields

SKU

The best before date can be found on the back of any Hill's® product. When filling out the date, use all 8 digits.

The UPC can be found on the back of any Hill's® product. When filling out the UPC code, use the last five digits of the number provided.

Please fill out any mandatory entry fields before submitting.

Help Lines

Veterinary Consult Service (VCS)

Even the most knowledgeable experts have questions. Our free consultancy service for veterinary professionals is prepared to answer any questions about selecting the right Hill’s pet foods for your patients.

VIP Market Staff Feeding Program

For questions about your VIP Market order or delivery.

Monday - Friday

7AM - 7PM CT

1-866-655-8175

Hill’s to Home Support

For any support related questions related to the Hill's to Home experience.

Monday - Friday

7AM - 7PM CT

1-800-235-6877

Customer Support Center

For questions about your clinic’s orders or delivery.

Monday - Friday

7AM - 7PM CT

1-800-354-4557